Refund Policy

1. Overview

Refund terms depend on the specific service engaged and are detailed in your signed services agreement. This page provides general guidance only.

2. Contingency-Based Services

For insurance recovery, debt recovery and AR recovery services billed on contingency, fees are charged only against amounts actually recovered, so no refund is applicable to unrecovered amounts.

3. Fee-Based Services

For per-claim or flat-fee billing and coding services, disputes about billed fees should be raised within 30 days of invoice; valid errors will be credited or refunded per the services agreement.

4. Requesting a Review

To dispute a charge, contact us at the details below with your account or invoice reference and we will review within 10 business days.

Questions about this policy? Contact us at contact@reclixsolution.com or +1 866 372 8624.