At Reclix Solution, we value your privacy and are committed to protecting your personal and business information. This Privacy Policy explains how we collect, use, and safeguard information when you interact with our website or services.
1. Information We Collect
We may collect the following information:
Personal details (name, contact number, email, address).
Business details provided for service inquiries or agreements.
Financial or account-related information necessary for processing payments.
Data shared by clients related to debt collection (account information, debtor details, etc.).
2. How We Use Your Information
Your information is used to:
Provide and manage our debt collection and recovery services.
Communicate updates, reports, and account status.
Maintain records for compliance and legal obligations.
Improve our service quality and user experience.
3. Data Security
We implement strict security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. Access to sensitive information is restricted to authorized personnel only.
4. Information Sharing
We do not sell, trade, or rent client information. Data may be shared only:
With third-party partners or vendors assisting in service delivery (bound by confidentiality agreements).
When required by law, regulation, or court order.
5. Data Retention
Information is retained only as long as necessary to fulfill the purposes outlined in this policy or to meet legal requirements.
6. Your Rights
You may request access, correction, or deletion of your personal information by contacting us at [insert contact email].
7. Updates to This Policy
Reclix Solution reserves the right to update this Privacy Policy at any time. Changes will be reflected with an updated effective date on this page.
Terms and Conditions
Welcome to Reclix Solution. By using our website or services, you agree to the following terms and conditions. Please read them carefully.
1. Services
Reclix Solution provides professional debt collection and recovery services across sectors such as healthcare, insurance, telecommunications, and utilities. Our services are performed in compliance with applicable laws and ethical collection practices.
2. Client Responsibilities
Clients must provide accurate, complete, and lawful data for recovery.
Clients are responsible for verifying ownership of the debts submitted for collection.
Reclix Solution will not be held liable for false, misleading, or unauthorized data provided by the client.
3. Service Fees and Payment
Fees and payment terms are defined in the service agreement or proposal.
Payments are to be made as per agreed milestones. Delays in payments may affect project timelines.
All applicable taxes (including GST) are to be borne by the client.
4. Confidentiality
Both parties agree to maintain strict confidentiality regarding all business and debtor-related information shared during the engagement.
5. Limitation of Liability
Reclix Solution shall not be liable for any indirect, incidental, or consequential damages arising out of service use, data handling, or performance results.
6. Compliance
All activities are carried out in accordance with relevant laws, including data protection and fair debt collection regulations.
7. Termination
Either party may terminate the engagement by providing written notice as per the service agreement. Upon termination, all outstanding dues must be settled immediately.